Shipping policy

SHIPPING POLICY
Effective Date: 01/01/2025
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and the shipping method selected.
Order Processing
Orders are processed as quickly as possible. Processing times may vary during busy periods, promotions, or product launches.
Delivery Times
All delivery times provided at checkout or in confirmation emails are estimates only and are not guaranteed.
Delivery delays may occur due to courier issues, customs processing, weather conditions, or circumstances beyond our control.
Shipping Delays
OctopusBaits is not responsible for delays caused by third-party couriers or events outside our control.
Incorrect Address Information
Customers are responsible for providing accurate shipping details at checkout. We are not liable for delayed, lost, or misdelivered orders resulting from incorrect address information.
International Shipping
International customers may be subject to customs duties, import taxes, or additional fees imposed by their local authorities. These charges are the responsibility of the customer and are not included in product or shipping prices.
Lost or Delayed Parcels
Once an order has been handed over to the courier, responsibility for delivery lies with the courier. We will assist with investigations where possible but cannot guarantee replacement or refund for delays outside our control.
Contact
If you have any questions regarding shipping, please contact us at:
Email: octopusbaits@gmail.com